◊Shipment◊

1. We deliver goods with Ebikpro Standard Shipping. if customers need other express, pls contact us.

2. Most order will be shipped within 1-3 business day upon payment received.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

5. Items are shipped by airmail, 15-60 Working days for delivery for different country.

6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

◊About Payment◊

1.we accept payment via AliPay only;

2.All major credit cards are accepted through secure payment processor ESCROW;

3.If you have bought multiple items, please use the shopping cart and check out once for all instead of paying for them individually;

4.Please list your special requests (color, packages, etc.) in the NOTES SECTION when check out.

◊Returu&Refund◊

1.We accept the officematics return policy.

2. Buyer pays return shipping.

3.We strive for 100% customer satisfaction 

◊Feedback◊

If  you are satisfied with our products and service,please give us five starts feedback.

Thank you very much for your support.