Payment Policy

• For your safety and convenience,we process all payments through Paypal, Credit Card or Debit Card Payment
  where all major Credit Cards are accepted (Amex, Visa, MasterCard, Discover, etc.).
• Our prices do NOT include any customs duty or tax.
• Payment must be made within 7 days after you win the auction. Non-Paying bidders will be reported.

Shipping Policy

• We do our best to ship it out within 1 business of receiving your order and provide tracking numbers on all orders.
• Please note that we can only ship to addresses verified with Paypal, Credit Card or Debit Card Payment or your credit card.
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
• Delivery time might be longer if the item(s) be inspected by customs

Return & Refund

• All our products come with a 30-Day Return Policy. If you would like to return your item and you are within 30 days of the purchase, and it is still in its original condition, you can return the item by contacting us through eBay messaging.
• If you are not 100% satisfied, please let us know the Detailed Problem,We will give you a 100% satisfactory solution
• If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
• Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).

Feedback

• We hope to give you a positive Officematics experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
• If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
• Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.

About Item

• All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
• However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.

Customer Satisfaction

• Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
• We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
• Our goal is to make sure you are a happy customer and pleasant shopping with us.