Shipping

1.We will send the items within 2-3 days once system confirms buyers payment.
2.The shipping cost does not include any import taxes,the buyers are responsible for customs duties.
3.We will refund buyers if buyers return the items within 15 days of buyers receipt of the items for any reason. However,the buyers should bear the return shipping freight and make sure that the items returned are in their original conditions.
4.Items are shipped by Ebikpro Standard Shipping , Ebikpro Premium Shipping, ePacket,reach most of countries within 15 to 35 bussiness days. Delivery time depends on destination and other factors,it may take up to 60 business days.
5.If you want to get the item faster,please contact us to pay additional freight, we can offer you the following faster and cheaper shipping ways:UPS,DHL,Fedex,TNT,DEPX,EMS.Via these ways, you can get the item within about 5-7 business days.

How can I track my parcel?

You can track your parcel on the following website using your tracking number: https://global.cainiao.com/index.htm
(copy to the browser to open)about us if you'd like to.

Feedback

1.Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.