Precautions:                                        

1.☆☆☆☆☆Do buyers need to pay customs duties? Do I need to pay VAT?                                    

: Yes, according to your country's customs and policy requirements, buyers should pay taxes and fees on their own! (The seller will not pay this fee)

2.☆☆☆☆☆How do I determine that this product is suitable for my car?                                        

: When ordering, please contact us and send us the photo of your original car radio and your model year.

On the one hand, if our equipment cannot be plug and play, you'd better buy an adapter from us.

On the other hand, if it is not suitable or compatible with your car, we should tell you to cancel the order before shipping.

3.☆☆☆☆How long is the shipping time?                                                                                          

: Normally, standard transportation, such as Ebikpro standard transportation, YanWen parcel, China Post... they are guaranteed to be delivered within 75 days (refunds beyond the time limit). The delivery time may be delayed due to issues such as flight, customs inspection, delay in customs clearance, change of channels, etc.

On the other hand, it is recommended that buyers use FedEx IP, FedEx IE, UPS, DHL, EMS and other fast logistics delivery to ensure complete delivery of goods to buyers.

4.☆☆☆☆Can I install it myself?                                                                                                          

: The seller recommends installation by a professional installation shop. Some products need to be activated and debugged with professional equipment, otherwise improper operation may cause damage

5.☆☆☆☆How to return the goods?                                                                                                    

: Accept returns within 15 days after delivery. Buyers need to pay the return shipping fee.

6.☆☆☆☆☆What should I do if the goods are damaged after receipt? What should I do if the received goods cannot be installed/used?                                                                                    

: Please communicate with the seller! This is the most important!

After receiving the package, please record some videos and take some pictures as evidence, and send it to the seller to explain the situation. We will reply you within 48 hours.

Officematics Payment FAQ:

http://activities.officematics.com/adcms/help-officematics-com/payment_method.php