We opened the part with our mechanic. He showed us that one end of the cable had a cracked, broken part
file:///var/mobile/Library/SMS/Attachments/46/06/8A516A5-
2-724E-4210-B31E-1F3F44C22CF5/IMG_2164.HEIC

file:///var/mobile/Library/SMS/Attachments/30/00/8BC1E2D-
0-C4B8-49E3-8A45-5B01FBDB88A0/IMG_2163.HEIC

I can email photos of broken cable, if needed.